Question 1

What types of cases do you sell?

Accepted Answer

We carry a wide range of LAUT iPhone cases to suit every style and need:
      • Slim cases (Crystal Matter, SlimSkin) for a barely-there feel
      • Protective cases (Shield, HUEX Protect, Urban Protect) for serious drop protection
      • Folio cases (Prestige Folio) with card slots and a professional look
      • MagSafe-compatible variants for seamless charging and accessories
      • Premium material options including Kevlar and Cordura fabric

Question 2

What is the drop protection rating?

Accepted Answer

Our cases are tested for drop protection ranging from 6.5 feet to 22 feet, depending on the model. Slim cases like Crystal Matter offer everyday protection, while rugged options like HUEX Protect and Urban Protect are rated for drops up to 22 feet.

Question 3

What materials are the cases made from?

Accepted Answer

Our cases use a variety of premium materials depending on the model:
      • TPU (thermoplastic polyurethane) for flexible shock absorption
      • Polycarbonate for rigid, scratch-resistant shells
      • Kevlar for ultra-strong, lightweight protection
      • Cordura fabric for a textured, durable finish
      • Faux leather for a premium folio look and feel
      Each material is chosen to balance protection, weight, and style.

Question 4

Are the cases MagSafe compatible?

Accepted Answer

Select models are MagSafe compatible with built-in magnets for secure attachment to MagSafe chargers, wallets, and other accessories. Check the product description for MagSafe compatibility on specific models.

Question 5

Will the case affect wireless charging?

Accepted Answer

No — all of our cases are designed to work with wireless charging. You can charge your iPhone without removing the case. MagSafe-compatible cases provide the strongest magnetic alignment for MagSafe chargers.

Question 6

Which iPhone models do you support?

Accepted Answer

We currently offer cases for:
      • iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, iPhone 16
      • iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, iPhone 15
      • iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14
      • iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13
      • iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12
      • iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11
      Use the device selector on each product page to find your exact model.

Question 7

How do I clean my case?

Accepted Answer

Remove the case from your phone, then wipe it with a soft cloth dampened with mild soap and water. For tougher stains, a small amount of isopropyl alcohol works well. Let the case dry completely before putting it back on. Avoid harsh chemicals and abrasive cleaners.

Question 8

Do you offer a warranty?

Accepted Answer

Yes! All our cases come with a 30-day quality guarantee. If your case has a manufacturing defect or arrives damaged, we'll replace it free of charge. Contact our support team with photos and your order number to get started.

Question 9

Can I return my case if it doesn't fit?

Accepted Answer

Absolutely. If the case doesn't fit your device properly, contact us within 30 days of delivery. We'll arrange a replacement for the correct model or issue a full refund. Unused cases in original packaging can be returned for any reason within 30 days.

Question 10

How long does shipping take?

Accepted Answer

Standard shipping takes 3-5 business days within India. Express shipping (1-2 business days) is available for select locations. Orders are processed and shipped within 1 business day.

iPhone Case FAQ

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